I have installed the software, but when I double click on the desktop shortcut, there is no response. How can I solve this?

If you cannot open the game client, please email the Support team on [email protected] with the information below. We will assist you in resolving the issue as soon as possible.

Support team requirements for troubleshooting:

1. Your log-in ID or Nickname

2. Your place of residence (Country and Town)

3. Name of Your ISP (Internet Service Provider)

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